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An area with significant flooding issues generally has standing water at the location 24 hours after a rain event. If water does not exist at the location 24 hours after a rain event, it is determined that, although flooding occurs, it is temporary and therefore within the design capability of the system.
The Town is continually updating its database of problem areas and, as resources allow, will address these problem areas. Flooding can also occur without a rain event in times of unusually high tides.
The National Weather Service often issues flood advisories due to high tides. For those living in low lying areas near tidal water, this type of flooding will occur.
Please note that when there are weather forecasts for tidal flooding and when these warnings are issued, elevate anything that might be damaged from water or saltwater. In addition, homes in these areas should have flood insurance.
An area with significant flooding issues generally has standing water at the location 24 hours after a rain event. If water does not exist at the location 24 hours after a rain event, the case is closed. If standing water still exists at the location, the case is reported to the Engineering Division within the Planning and Development Department to develop a solution and schedule to rectify. At this point, an incident report is written and copied to the homeowner.
At that time, the inspection will investigate the storm drain for blockage, damage, etc. If it is determined the storm drain is blocked, a service request will be created and scheduled.
The storm drains are there to solely collect stormwater from the public roads and right-a-ways.