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3-1-1 / Report a Concern
Responsibilities of Office:
This Office of Citizen Services acts in an advocacy capacity to ensure that all complaints are handled in a satisfactory manner. The department is a division of the Supervisor's Office and is responsible for handling constituent concerns. Citizen Services works closely with all town departments and various levels of government in an attempt to address the issues and concerns of residents. If you would like to report a concern to the Town of Babylon, please click the 'Report a Concern' link under the 'Contact Us' header on this page. To report a concern to village government or a utility company, please see below.
Report a Concern to Village Government
| Village | Phone | Website |
|---|---|---|
| Amityville | (631) 264-6000 | Link |
| Babylon | (631) 669-1212 | Link |
| Lindenhurst | (631) 957-7500 | Link |
Report a Concern to Utility Entities
| Company | Phone | Website |
|---|---|---|
| PSEG Long Island | 1-800-490-0075 | Link |
| National Grid | 1-800-490-0045 | Link |
| Suffolk Water Authority | (631) 698-9500 | Link |
- How do I report a pothole?
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Town Roads: potholes on town roads can be reported by calling 3-1-1 or by filling out the Report a Concern form.
New York State Roads: please call the New York State Department of Transportation at (631) 420-4270 for assistance with the roads listed below.
- Southern State Parkway
- Deer Park Avenue (North of the Southern State Parkway)
- Conklin Avenue (From Route 110 to the Nassau County line)
- Sunrise Highway
- Montauk Highway
- Route 109
- Route 110
- Route 231
Suffolk County Roads: please contact the Suffolk County Department of Public Works at (631) 852-4010 for assistance with the roads listed below.
- Deer Park Avenue (South of the Southern State Parkway)
- Great Neck Road
- Oak Street
- Wellwood Avenue
- Bay Shore Road
- Straight Path & Dixon Avenue
- Commack Road
- New Highway
- How do I report a tree concern?
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Town trees are 6-8 feet from the roadway. Report a concern, by calling 3-1-1 or by filling out the Report a Concern form. Please note that if utility lines run through the tree, you must contact PSEG Long Island for assistance at 1(800) 490-0075.
Note: the Town cannot cut or take down private trees.
- How do I report a garbage concern?
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To report a garbage concern, please call EnCon at (631) 491-3200.
- Where can I find information on tenant's rights?
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The New York State Attorney General's Office offers a comprehensive Tenant's Rights Guide online. For further information, contact the Suffolk County Office of the Attorney General at (631) 231-2400.
- How can I find out if an apartment in the Town of Babylon is legal?
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To find out if an apartment is legal, you need to file a Freedom of Information Law (FOIL) request with the Town Clerk's office. The application for public access to records is available in our Forms Center, FOIL Request, or can be obtained from the Town Clerk's Office. When the form is completed, please drop it off at the Town Clerk's Office at Town Hall, 200 East Sunrise Highway in Lindenhurst.
- How do I report an illegal apartment in the Town of Babylon?
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To report an illegal apartment, call the Office of Citizens Services at 3-1-1 or (631) 957-7474. Please try to have as much information as possible when calling, including:
- address of the house
- location of the apartment in the house
- number of tenants in the illegal apartment
- location of the apartment entrance
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Citizen Services
Physical Address
Babylon Town Hall - Main Hallway 1st Floor
200 East Sunrise Highway
Lindenhurst , NY 11757
Phone: : (631) 957-7474 or 311
Hours:
Monday - Friday
9:00 a.m. - 4:30 p.m.