Flooding issues should be reported to Citizen Services, (631) 957-TOWN (8696). Once an area foreman is given the service request and a significant rain event has occurred, the area in question is surveyed and inspected.
An area with significant flooding issues generally has standing water at the location 24 hours after a rain event. If water does not exist at the location 24 hours after a rain event, the case is closed. If standing water still exists at the location, the case is reported to the Engineering Division within the Planning and Development Department to develop a solution and schedule to rectify. At this point, an incident report is written and copied to the homeowner.